Shipping policy

Free delivery

Shipping is free on every order delivered within the contiguous United States (the 48 continental states and Washington, D.C.). We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or P.O. boxes.

Processing and delivery times

Sofas, processing: ship from our U.S. warehouse within 1–3 business days.
Sofas, delivery: 3–5 business days after dispatch, by UPS, FedEx or USPS.
Pillows: ship separately from our partner workshop within 1–3 business days and arrive 6–11 business days after dispatch.
Tracking: you receive a tracking link by email as soon as your order ships.

Business days are Monday to Friday, excluding U.S. federal holidays.

Multiple boxes

Most sofas ship in two or more boxes. Boxes travel separately and may arrive on different days. Your order is complete once every box has been delivered.

Doorstep delivery

Carriers deliver to your door or the ground-floor entrance of your building. Room-of-choice delivery, assembly and packaging removal are not included. Please check that your doorways, hallways and stairs can accommodate the boxes listed on the product page.

Damaged or missing items

Please inspect your boxes on arrival. If anything is damaged or missing, email us at contact@salonarahome.com within 48 hours with your order number and photos of the boxes and the item. We will send a replacement part, a replacement item or a refund at no cost to you.